Social Media CRM

A four-tier SaaS combining social publishing, CRM, analytics and billing.

Overview

A multi-tenant platform built around four roles, each with its own dashboard and permissions: super admin, agency, client and team member. It joins social publishing to a lead pipeline and a billing system, so an agency can run client social accounts, track the leads those accounts produce, and invoice for it without leaving the platform.

What it does

  • Four-tier role hierarchy: super admin, agency/admin, client/brand, team member
  • Platform oversight across every agency, client, connected account and post
  • Lead capture from Facebook Ads, Instagram DMs, website forms, manual entry and CSV import
  • CRM pipelines with stages, follow-ups, tags, notes and lead assignment
  • WhatsApp and email integration on the lead record
  • Social API monitoring: expiring tokens, failed posts, rate limits and re-auth alerts
  • Subscription billing with plans, trials, coupons, GST invoices and auto-renewal
  • Audit logs covering who posted what, deletions, logins and device/IP
  • Client-ready PDF reports on reach, engagement, clicks and conversions

Built with

  • React
  • TypeScript
  • Node.js
  • MongoDB
  • Razorpay / Stripe
  • Meta Graph API
  • Multi-tenant RBAC

Built for

Agencies that want publishing, leads and invoicing in one system rather than three,Franchise and multi-brand companies needing per-brand separation with central oversight,Teams who have lost a post to an expired token and had no alert for it

See it live

https://socialmediamanagement.avanienterprises.in

Want something like this?

Tell us what you are trying to build and we will come back with a written scope and a realistic budget.

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